We score internet providers for speed, value and customer care. Our data sources include the FCC, J.D. Power, The American Customer Satisfaction Index and extensive in-house research.
Xfinity Internet is the largest cable internet service provider in the nation and is owned by Comcast, a major media and technology company. Early in 2023, Comcast began deploying DOCSIS 4.0 technology across its network, which allows over 40 markets to experience faster, multi-gigabit internet speed options, a serious improvement for cable internet which falls behind the lightning-quick speeds of fiber internet. What does all that mean for you? Xfinity may be the nation’s largest cable internet service provider, but does that automatically make it the best? It’s easy to be impressed by the variety of internet speed plans, but my eyes glazed over a bit as I dug into the details. Is there such a thing as too many options? With Xfinity, some plans require you to sign a one or two-year contract and some require no contract at all. Beyond that, you’ll need to contend with a data cap each month (again, not on all plans, but with some), and you can expect the price of your plan to increase over time, sometimes by more than 50% of the initial charge. In May, to coincide with the winding down of the Affordable Connectivity Program, Xfinity introduced NOW Internet, a prepaid, low-cost internet option.
Out of all those plans, our favorite option is Xfinity’s Connect More plan. While not the provider’s cheapest option, it comes with double the speed of the Connect plan (300 megabits per second to the cheapest plan’s 150Mbps) for just $15 more per month.
- Xfinity Internet is the largest cable internet service provider in the nation
- Comcast began deploying DOCSIS 4.0 technology across its network
- Xfinity introduced the NOW Internet, a prepaid, low-cost internet option.