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Traditionally a cable internet provider, Optimum has arguably the largest fiber-optic internet network of any cable-first ISP. The Altice USA company, formerly known as Suddenlink but rebranded in 2022, has a fiber network that extends to approximately 2.7 million households, according to a spokesperson from Optimum.
As mentioned above, Optimum primarily uses a cable or cable hybrid network to deliver service. Cable isn’t necessarily bad as it can offer gigabit download speeds, but the technology fails to compare to the speed and consistency you get with a fiber connection.
- Optimum tem uma extensa rede de internet de fibra ótica
- Os planos de internet de fibra da Optimum podem ser caros, mas têm um baixo custo por Mbps
- Optimum e Verizon Fios são provedores de internet Fibra que oferecem serviços sem contratos, taxas de equipamentos ou limites de dados
How do I get in touch with Optimum customer service?
Optimum technical support is available 24/7, while general customer service is available Monday through Friday, 9 a.m. to 5 p.m. and on Saturdays 9 a.m. to 1 p.m. The Optimum customer service number varies by location. Find the appropriate number at optimum.net/support/phone-list . You can also find answers to common questions and live chat with an Optimum customer service representative here .