- Life is busy and you don’t want to waste time on scam or sales calls.
- 28% of incoming calls are suspected to be spam or fraud.
- There are ways to screen calls and reduce the number of scammers, sellers, and robots you have to talk to.
Life’s busy enough without wasting time on calls that are trying to scam you or sell to you. Unfortunately, stats from Hiya show that 28 percent of the calls you get are going to be suspected spam or fraud.
On an iPhone, you don’t have the option to have an AI assistant answer calls for you, as you can on Android — at least not yet. But there are ways to screen calls to some extent and cut down on the number of scammers, sellers, and robots you have to talk to. These guidelines have been written using an iPhone 15 Pro Max running iOS 18.2.
Identify incoming calls iOS gives you several options for managing incoming calls.
From Settings on your iPhone: Tap Apps > Phone > Silence Unknown Callers. Toggle on Silence Unknown Callers. Any calls that aren’t from a registered contact won’t make a sound or create a buzz on your iPhone and will be sent straight to voicemail. They will show up on the recent calls list.
If your carrier supports the feature, underneath Silence Unknown Callers, you’ll see a Call Blocking & Identification option. Tap this to enable Business Call Identification (which looks up unknown numbers and tries to match them to companies) and Silence Junk Callers (known junk callers are sent straight to voicemail).
Use Live Voicemail If you follow the steps above, you’ll be sending potentially dodgy calls straight to voicemail. iPhones offer a Live Voicemail feature that transcribes the audio onscreen in real time, so you can pick up the call if it’s important.
By blocking contacts on your iPhone, you can ensure you’re not bothered by them again — assuming they don’t withhold their number or use a different one in the future.
There are several third-party iOS apps that will attempt to identify spammers and scammers and save you the trouble of talking to them. One I’ve tested out is Truecaller, which checks incoming calls against its database of millions of bad actors so you can make an informed decision about whether to pick up.
It’s also worth checking with your carrier, who may well have a call spam filtering app available that you can use. AT&T has ActiveArmor, Verizon has Call Filter, and T-Mobile has ScamShield, for example — check to see what features your carrier’s app is offering and how much it’ll cost you.
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