We score internet providers for speed, value and customer care. Our data sources include the FCC, J.D. Power, The American Customer Satisfaction Index and extensive in-house research.
While Starry Internet does not boast wide availability, only covering five markets nationwide, you can still expect solid broadband offerings. This internet service provider has no contracts, data caps or equipment fees, and the simple, straightforward approach gives Starry a customer-friendly edge over many of its more established competitors. There’s more than one way to get internet at your house, but your options are usually limited to either a wired (cable, fiber, DSL) or wireless method. Starry’s broadband internet is among the next generation of wireless technologies that support high-speed, low-latency internet connectivity using millimeter-wave bands capable of sending large amounts of data over short distances.
That sounds like 5G, and I’d say it’s similar, at least in its wireless delivery, but Starry doesn’t quite bill itself as a 5G home internet provider. While 5G focuses on mobile, roaming access to the internet, Starry’s technology leverages fixed sending and receiving points, allowing for potentially faster speeds and greater reliability. Locating local internet providers Whether that makes for a noticeably better connection than what 5G offers remains to be seen. Still, there’s much to like about Starry’s prices and terms. Let’s look closer at Starry’s plans, terms of service, and how it measures up to other ISPs. Starry Internet plans vary by location, but most customers can anticipate a selection of speeds ranging from 100 to 800Mbps. Select areas may also have access to gig speeds, up to 1,000Mbps down, while others may have the additional option of the provider’s low-cost internet plan, Starry Connect.
Starry does offer promo pricing for its plans for the first 12 months of service with a price increase of $10 to $15, which is on par with most internet providers. However, after 12 months, that price won’t jump any further. Most providers have an affordable internet plan intended for seniors, students and low-income households. They’re typically $20 to $30 per month, offer download speeds in the 25 to 50Mbps range (and much lower upload speeds) and require a lengthy application process. Starry’s affordable internet plan, Starry Connect, is a subsidized affordable internet program that exceeds those expectations in several ways: It’s only $15 per month; it offers symmetrical upload and download speeds of 30Mbps; and the only requisite for service is that you need to live in a building where it is available.
According to the FCC’s latest data, Starry Internet coverage is limited, and it is available in only five markets nationwide. Starry Internet is available in five major markets: Boston, Denver, Los Angeles, New York City and Washington, DC. Boston has the greatest availability, with coverage spanning much of the city…
If Starry Internet is an option where you live or where you’re moving to, there’s a good possibility that cable and fiber-optic options will also be available. Here’s how Starry Internet compares with popular cable and fiber-optic providers that operate in the same markets as Starry. Depending on which Starry Internet market you live in, Spectrum or Xfinity are likely to be the main cable internet providers, though Cox could be available in the DC area or Optimum in New York.
Customer satisfaction indicators like the American Customer Satisfaction Index and the J.D. Power don’t mention Starry Internet in their reports. The Better Business Bureau, on the other hand, offers us some insights. Starry Internet scored 1.57 out of 5, which may not seem great but is quite high for an ISP. The company has resolved over 17 complaints in the past three years, which probably explains its A- rating (also high for an internet provider).
- Is Starry Internet good?
- How does Starry Internet work?
- Where is Starry Internet available?
Overall, I’d say Starry Internet is a pretty good deal. Compared to fixed wireless internet options from T-Mobile Home Internet and Verizon 5G, Starry can promise much faster speeds for a lower cost per Mbps. Starry keeps it cool with easy-to-understand terms of service and no hidden fees. If you can get it at your address, it’s definitely worth a try.
Starry Internet is a fixed wireless provider and offers internet similar to T-Mobile Home Internet and Verizon 5G’s plans. What sets Starry apart, however, is that it licensed the use of higher frequency bands in the 24-to-37GHz range which permits faster speeds and more bandwidth than even most 5G connections, which typically operate in the sub-6GHz range. In select areas, you can get speeds up to 1-gig with Starry Internet, which is incredibly fast for a fixed wireless provider.
Right now, Starry is only available in five major markets: Boston, Denver, Los Angeles, New York City and Washington DC.